This web-site www.wheelscarcare.com is owned and maintained by Wheelz Mobility Solution (hereinafter referred to as the "Wheelz Mobility Solution or Wheels Car Care").
Please read these Terms Of Use / Terms and Conditions of Use carefully before using this Website. If you do not agree to all of these Terms and Conditions of Use, do not use this Website. Wheels Car Care may revise and update these Terms and Conditions from time to time. Your continued usage of the Website is considered as an implied acceptance of the changes and that you agree to abide by these terms for usage of this Website.
THE TERMS AND CONDITIONS SET FORTH BELOW (THE "TERMS") AS WELL AS THOSE CONTAINED IN THE PRIVACY POLICY OF THE WEBSITE GOVERNS YOUR USE OF THE WEBSITE ON THE WORLD WIDE WEB AND ARE LEGALLY BINDING ON YOU. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, PLEASE DO NOT ACCESS OR OTHERWISE USE THIS WEBSITE OR ANY INFORMATION CONTAINED ON THE WEBSITE. YOUR USE OF THE WEBSITE SHALL BE DEEMED TO BE YOUR UNDERSTANDING OF, AND AGREEMENT, TO EACH OF THE TERMS AND CONDITIONS SET FORTH BELOW.
Third Party Content
- Wheels Car Care has no specific prior review process or editorial control over third party content. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, members or any other user of this Website, are those of the respective parties and not necessarily those of Wheels Car Care. Neither Wheels Car Care nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any third-party content, nor its merchantability or fitness for any particular purpose.
Links To And From Third Party Sites
- There may be links established between this Website and other websites on the World Wide Web or Internet which are not under the control of, or maintained by, Wheels Car Care. Such links do not necessarily constitute an endorsement by Wheels Car Care of those websites. Wheels Car Care undertakes no obligation to monitor such websites, and user agrees that Wheels Car Care is not responsible for the content of such websites or any technical or other problems associated with any such third-party website, links, or usage. You further agree that in the event that you establish a link from any other website to the Website, you will immediately discontinue such link upon receiving written notice from Wheels Car Care of its objection to any such link.
Termination
- User's access to Website will be subject to Wheels Car Care authorization to access the Website. Wheels Car Care reserves the right to terminate user's access to the Website at any time without notice, for any reason (including, but not limited to, if you violate these Terms) or for no reason. While Wheels Car Care preferred course of action is to advise you of your inappropriate behavior and recommend any necessary corrective action, Wheels Car Care does not represent that it will nor is it required to either actively monitor such behavior or to provide such notice to you. Wheels Car Care right to terminate user's access is in addition to all other legal or equitable remedies available to Wheels Car Care hereunder, which rights are fully and expressly reserved by Wheels Car Care. Upon termination of this Agreement for any
reason, user shall cease to use or further access any Website’s content or services and be liable for any unauthorized attempts to do so via any means.
Agreement
- All Product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.
- You have the limited right to display the Materials only on your personal computer, and to copy and download the Materials provided that: (1) any copyright and trademark notices appearing on such Materials are also displayed, copied or downloaded as part of the Materials, and are not removed, moved, or obscured, and (2) such display, copy, or download is solely for your personal informational use. This limited right to access, display, and use of the Website terminates automatically, without notice to you, if you breach any of these Terms.
- You acknowledge and agree that you have no right to modify, edit, alter or enhance any of the Materials in any manner. The Materials may not be distributed, transmitted, or broadcast in any manner, for any commercial purpose unless expressly authorized to do so by Wheels Car Care, in advance, and in writing.
- You agree not to use the Materials in any way that would compromise the proprietary nature of the Materials. Without limiting all of the foregoing, you agree not to deliver the Materials themselves, either reproduced or modified, or anything derived from the Materials, either orally or in writing, as part of any seminar, training program, workshop, consulting, or similar business activity which you make available to your clients or to others, except with the prior written permission of Wheels Car Care.
- Except as expressly stated herein, you acknowledge that you have no right, title, or interest of any kind on any legal basis in or to the Materials.
- Upon termination of this limited license or usage, you agree to immediately destroy any downloaded and/or printed Materials that you may have in your possession or control.
No Agency or Partnership
- The parties are independent contractors. Neither party may direct or control the day-to-day activities of the other; neither party may create or assume any legal obligation on behalf of the other.
Notices
- Wheels Car Care may provide notice to user via email provided on the user's registration form or such other address provided by user to Wheels Car Care. User shall provide information - notice to Wheels Car Care via contact us page.
Entire Agreement; Severability; No Unintentional Waiver
- This Agreement, including the Website's Privacy Policy and Disclaimer, constitutes the entire user agreement between user and Wheels Car Care, and supersedes any prior agreements or understandings between user and Wheels Car Care. No amendment or modification hereof will be valid or binding upon either party unless made in writing and signed by the authorized representatives of both parties.
No Third Party Beneficiaries
- User acknowledges and agrees that this Agreement shall in no event be construed as a third party beneficiary contract, and that it is not intended for the benefit of any person or company whomsoever except the parties hereto.
assignment
- Wheels Car Care may assign any or all of its rights and obligations hereunder to any party without the prior consent of or notice to user.
Governing Law
- The laws of Pune, Maharashtra State of India shall govern these Terms and User’s use of the Service.
Courts of Juridiction
- The Courts in Pune, Maharashtra of India shall have exclusive jurisdiction in all disputes concerning the Website, or the services offered by the Website or the application of these Terms of Use.
Dispute Resolution
- If User has any concern or dispute about the Service, User agrees to first try to resolve the dispute informally by contacting Wheels Car Care.
Disclaimer Of Warranties
- You as a user of the Website acknowledge and agree that Wheels Car Care has no liability for any errors or omissions in the Website, including in the Materials, whether provided by Wheels Car Care or third parties. You further acknowledge and agree that Wheels Car Care makes no warranty or representation of any kind as to the availability of the Website or any portion thereof, that the Website or portions thereof may be inaccessible for various time periods (whether due to Internet service provider problems or otherwise), and that Wheels Car Care shall have no liability for any unavailability of or inaccuracy in the Website or the Materials.
- User will bear all risk associated with any content that user accesses. User accessing of any content made available by or through this website and third parties is subject to your agreement to this provision and these Terms and Conditions.
Disclimer Notice :
- THIS WEBSITE AND ALL SERVICES PROVIDED THROUGH IT ARE PROVIDED "AS IS" WITH NO WARRANTIES WHATSOEVER. ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, ARE EXPRESSLY DISCLAIMED. TO THE FULLEST EXTENT PERMITTED BY LAW, WHEELS CAR CARE DISCLAIMS ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THIS SERVICE. WHEELS CAR CARE DISCLAIMS ANY WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THIS WEBSITE OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE WEBSITE, AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH THE WEBSITE OR THROUGH ANY LINKS PROVIDED IN THE WEBSITE. WHEELS CAR CARE SIMILARLY DISCLAIMS ANY WARRANTIES FOR ANY INFORMATION OR ADVICE OBTAINED THROUGH THE SITE.
- YOU UNDERSTAND AND AGREE THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PRODUCTS AND SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT MAY RESULT IN THE DOWNLOAD OF SUCH MATERIAL.
- UNDER NO CIRCUMSTANCES SHALL WHEELS CAR CARE BE LIABLE TO ANY USER ON ACCOUNT OF THAT USER'S USE OR MISUSE OF AND/OR RELIANCE ON THE WEBSITE, OR ITS ASSOCIATED PRODUCTS AND SERVICES. USER EXPRESSLY AGREES THAT SUCH LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES (EVEN IF WHEELS CAR CARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF AND RELIANCE ON THE WEBSITE, PRODUCTS OR SERVICES, FROM INABILITY TO USE THE WEBSITE, OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE WEBSITE OR DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THIS SERVICE OR RECEIVED THROUGH ANY LINKS PROVIDED ON THIS WEBSITE, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED ON THE SERVICES, OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE PRODUCTS AND SERVICES.
Indemnities
- By using this Website, user agrees to indemnify and defend Wheels Car Care and its parents, subsidiaries, affiliates, directors, officers, consultants, and employees and hold them harmless from any and all claims and expenses, including attorney's fees, arising from user's misuse of this Website or Service.
Feedback
- The user feedback and data submitted is protected by privacy laws as per requirement. CHANGES IN TERMS AND CONDITIONS AND CHANGES IN THE WEBSITE Wheels Car Care may, in its sole discretion and at intervals of its sole choosing, modify this Website and/or the Website use agreements / policies connected with them at any time and without prior notice. It is the responsibility of each user to monitor such changes, and to determine whether or not to continue to access and use the Website based upon any such changes.
Changes to this of use policy
- Wheels Car Care may revise, modify or update this policy. You are bound by any such revisions and should therefore; periodically visit this page.
Questions, Comments or Notices
- If you have questions, comments, or notices about the Website or this Agreement, please inform us through contact us page.
What This Privacy Policy Covers
This policy covers how Wheels Car Care treats personal information that it collects and receives on this website. We are not in the business of selling information about you: we use information shared with us for the sole purpose of running and improving our services. This notice tells you what information we collect, steps we take to protect and secure it, how we use and share information, and finally, how you can contact us with questions or concerns.
Information We Gather
Wheels Car Care collects personal information when you register with us, use Wheels Car Care products or services or post content on a Wheels Car Care web site or blog. This information is limited to your email address, username, and any information you post on your site. Any password is not required on website.
Wheels Car Care may also collect personal information if you enter into promotions or sweepstakes.
Wheels Car Care automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request. We also collect other use information as part of our analytics services, in order to improve the service. However, we do not link such information to any personally identifiable information you submit while on our site.
Wheels Car Care uses information for the following general purposes: products and services provision, identification and authentication, services improvement, support, contact, research, and anonymous reporting.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Our third party partners employ clear gifs (a.k.a. Web Beacons), images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Users' personally identifiable information.
Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, also use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser may not remove Flash cookies. To learn how to
manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118
IP Address
Wheels Car Care occasionally obtains IP addresses from users depending upon how you access our web sites. IP addresses, browser and session information may be used for various purposes, including to:
Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
Estimate the total number of users visiting Wheels Car Care web site from specific geographical regions.
Help determine which users have access privileges to certain content, services or resources that we offer.
Monitor and prevent fraud and abuse.
Cookies
Please refer cookie policy
Information Use, Sharing and Disclosure
Wheels Car Care does not share personal information we learn about you from your use of the Wheels Car Care web sites, products and services with others except as described in this policy.
We do not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes.
Wheels Car Care may use or share your personal information where it is necessary to complete a transaction, to operate or improve the Wheels Car Care products and services, or to do something that you have asked us to do.
From time to time, Wheels Car Care or a partner may sponsor a promotion, sweepstake or contest on Wheels Car Care. You may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. This information will be used strictly for the purpose of notifying and arranging delivery of promotional items to the person selected.
When you register for Wheels Car Care, we collect user-submitted account information such as username and email address to identify users and send notifications related to the use of the service.
If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at through contact us page. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Wheels Car Care stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us through contact us page to request that we remove this information from our database.
Wheels Car Care may share personally identifiable information about you under the following circumstances:
We may share your personal information to respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or, defend against legal claims and if in our judgment in such circumstances disclosure is required or appropriate.
We may share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of use, or as otherwise required by law.
As we continue to develop our business, we may also buy or sell all or part of our business. In such transactions, personally identifiable information you have shared with us is generally one of the business assets that will be transferred. The transferred personally identifiable information will remain subject to the promises made in this privacy policy or subsequent policies to which you have consented.
Changes to this Privacy Policy
Wheels Car Care may revise, modify or update this policy. You are bound by any such revisions and should therefore; periodically visit this page.
Widgets
Widgets may support functions that require that you disclose certain personally identifiable information given the user's choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings and correcting or updating personally identifiable information and are only used for the purpose in which they were collected.
Links to 3rd Party Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of Wheels Car Care, If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
Social Media Widgets
Our Web site includes Social Media Features, such as the Facebook Like button, LinkedIn Follow button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Confidentiality and Security
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our systems.
We use physical, electronic, and procedural safeguards to protect personal information about you.
Your account information is password-protected. Additionally, your account's password is stored using a salted, variable work factor, one-way hash algorithm.
In certain areas, Wheels Car Care uses industry-standard SSL-encryption to protect data transmissions. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
If Wheels Car Care learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using Wheels Car Care or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of those sites, products and services. We may post a notice on our applicable web sites if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web sites. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us through contact us page
Changing your Preferences and Personal Information
You can edit your account information with Wheels Car Care at any time.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete such information by making the change on our user home page, or through contact us page available on this website
Contacting Wheels Car Care
If you have a privacy concern regarding Wheels Car Care, or this policy, and if you cannot satisfactorily resolve it through the use of those sites, products or services, you should complete a support request through contact us page.
Use of Cookies
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to, to make your online experience easier by saving browsing information. The information does not usually directly identify you, but it can give you a more personalized web experience.
You can set your browser to refuse some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly
There are multiple types of cookies, the first-party cookies, created by the website you visit and hosted by Wheels Car Care, and third-party cookies, created by other websites. Because we respect your right to privacy, you can also refer our privacy policy page.
Essential Cookies
These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled. These cookies are necessary for the website to function and cannot be switched off in our systems. They are only set to provide you with services you have requested, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but these functions and services will not work for you and in particular, we won’t be able to save your preferences about cookies. These cookies do not store any personally identifiable information. The lifespan of these cookies is indicated in the table below, for each cookie.
Marketing Cookies
These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Subject to your prior consent, these cookies stored in your device by the third-parties listed below, allow us to count the number of displays of advertising content in our advertising spaces, identify these contents, the number of displays for each of them, the number of users who clicked on each content and where applicable, further actions carried out by the users on the sites linked to these advertising contents, to be able to calculate the sums due to the actors of the advertising distribution chain (communication agency, advertising management, site/distribution medium) and to establish statistics. The lifespan of these cookies is indicated in the table below, for each cookie. Please note that when consenting to the use of targeting cookies, you also consent to the follow up of your navigation on other websites.
Functional Cookies
These cookies collect data to remember choices users make to improve and give a more personalised experience. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. The lifespan of these cookies is indicated in the table below, for each cookie.
Analytics Cookies
These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They measure how often you visit our website and how you use it. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. The lifespan of these cookies is indicated in the table below, for each cookie.
Changes to Cookie Policy
The Services and our business may change from time to time. As a result, at times it may be necessary for Wheels Car Care to make changes to this Cookie Policy. Wheels Car Care reserves the right to update or modify this Cookie Policy at any time and from time to time. If you disagree with our revisions to the Cookie Policy, you may deactivate your account or discontinue the use of our Services. Please review this policy periodically, and especially before you provide us with any information through the Services. Your continued use of the Services after any changes or revisions to this Cookie Policy shall indicate your agreement with the terms of such revised Cookie Policy. You are bound by any such revisions and should therefore; periodically visit this page. You will not be required to agree to changes to this Cookie Policy, unless we specifically seek your consent. It’s a Optional.
Contacting Wheels Car Care
If you have a cookie policy concern regarding Wheels Car Care, or this policy, and if you cannot satisfactorily resolve it through the use of those sites, products or services, you should complete a support request by contacting us through contact us page.
At Wheels Car Care, we strive to provide the best possible service for our customers. We understand that sometimes plans change, and you may need to cancel or request a refund. Please read our cancellation and refund policy carefully to understand your rights and our obligations.
1. Cancellation - Refund Policy
- Service Appointments
- If you wish to cancel a service appointment, please notify us at least 12 hours before your scheduled time.
- Special Orders and Parts
- o Cancellations of special orders for parts must be made within 12 hours of placing the order. After this period, cancellations may not be possible, and you may be liable for the full cost of the parts.
2. Refund Policy
- Service Fees
- If you are not satisfied with the service provided, please contact us within 2 days of the service date. We will review your case and may offer a re-service at our discretion.
- Re-service will only be issued if the service was not performed as agreed or if there was an error on our part.
- No Refunds
- Parts and Products
- Parts and products purchased from our garage may be returned within 12 hrs of purchase, provided they are in their original condition and packaging.
- Electrical parts are non-refundable once installed, unless proven defective by our technicians.
- A restocking fee of Rs.500 may apply to returned parts.
- Special Order Parts
- Special order parts are non-refundable unless defective. In the event of a defect, please notify us within 12 hrs of receipt, and we will arrange for a replacement or refund.
3. Refund Process
- To request a refund, please contact our customer service team to whatsapp or email us with your receipt or proof of purchase.
- Approved refunds will be processed within 7 business days and will be credited back to the original payment method.
- Refunds for debit card, credit card payments may take additional time to reflect on your statement, depending on your bank's processing time.
4. Changes to This Policy
Wheels Car Care reserves the right to modify this cancellation and refund policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
5. Contact Us
If you have any questions or concerns regarding our cancellation and refund policy, please feel free to connect us through contact us page.